Hyson Music Return Policy

Hyson Music accepts returns on most items within 30 days of the date of purchase*. All items eligible for return require an RMA (Return Merchandise Authorization) number. Please call our toll free number at 1-877-884-9766 for further information.

For a full refund to be processed, the merchandise must be returned in the condition in which it was sent. Returns with missing items or damaged parts may only be eligible for a partial refund or no refund. Some exclusions may apply.

Refunds may be issued, less shipping, once the item is received at the address below:

A 15% restocking fee may apply to certain returns. Please call 1-877-88HYSON for details.

Hyson Music stands behind every product we sell. Any product that does not perform to its specifications due to faulty manufacturing may be exchanged. Exchanges will be issued for identical items on any merchandise returned within 30 days of purchase, free of charge. The customer is responsible for return shipping. Some exclusions may apply.

*Certain products are ineligible for returns due to sanitary concerns.

Hyson Music Policies

Typographical Errors - Hyson Music is not responsible for typographical errors on www.hysonmusic.com. Including product descriptions, photography, or pricing.

Free Shipping Offers - Free shipping offers are only valid within the 48-contiguous states.

Stock Status - Hyson Music lists thousands of products on our website, we do our very best to insure our stock status is accurate, however with so many SKU's and various fulfillment centers, errors are possible. Hyson Music is not reponsible for erroneous stock statuses.

Special Order Items - certain special order items may be exempt from our return policy. Please call 877-88HYSON to inquire if a special order item qualifies for our 30-day return pocliy.